How to Fix Chrome Net Internal DNS Issues and Chrome.//net-internals Error

We need a web browser to access the internet and Google Chrome is hands down the best browser you can use. It has all the needed features as well as functions which you won’t be able to find on any other browser. However, recently many users have been reporting DNS issues and errors related to “chrome.//net-internals”. If you are facing the same the read this article as we have discussed the causes and troubleshooting methods that you can use to resolve the issue.

What is DNS Error And Chrome.//net-internals?

First of all, chrome.//net-internals is a troubleshooting tool present inside all the copies of the Google Chrome web browser. You can use this tool to resolve complicated network related problems as well as monitor them so they won’t appear in the near future.

Additionally, you can also use it to see the statistics and activities of your network within the browser. Secondly, DNS (Domain Name System) is a naming system that converts domain names into IP addresses.

Causes of DNS Error

There are numerous reasons why you could be facing DNS errors and issues especially when trying to fix it through Chrome Net Internal system. Also, these reasons can differ from user to user basis, hence it could be a completely unique scenario for your case.

One of the main reasons for DNS errors is problematic DNS servers. The problems these DNS servers might be facing include temporary outages or misconfiguration done by the handler. If this is the case then it can cause you to see error codes related to it and Chrome Net Internal will not be able to resolve it.

Another common reason include incorrect DNS setting from your end. If you often change your DNS configuration on your personal computer system or router then you might mistakenly make it incorrect. A wrong DNS address will lead to a DNS error and Chrome’s in-built troubleshooting tool might be able to detect it due to it being a human mistake.

Browser extensions are a large part of Chrome’s functionality and having a lot of them can cause different issues including DNS errors. This could especially be the case if you are using ad blocker or privacy focused browser extensions as they can interrupt the normal working procedure eventually leading to failure or errors.

Lastly, a not so common but more probable reason is DNS cache related problems. Recorded cached DNS can accumulate over time and it can eventually become outdated or corrupted which may be the very reason you are facing these error codes.

Methods to Troubleshoot Net Chrome Internal DNS Problems

As you already know there is more than one cause why you could be facing chrome.//net-internals DNS error. Also, these can be different and unique based on different users therefore you will have to try all the given methods one by one and see which work for your case.

Check Internet Connection

Seeing DNS errors is very common and the reason for it can be very basic such as having bad or no internet connection. So, you have to try and see if your internet connection is properly working or not. Also, if you are on a wireless connection then changing to a wired connection like LAN (Local Area Network) cable could be a quick fix. If not then you can try opening a new window with different webpage to see if it works.

Reboot Your Computer System and Router

As we said earlier that the reason why you could be seeing this issue can be minuscule. Therefore, rebooting your computer device as well as your router is a possible solution if chrome.//net-internals is not working. If rebooting of router does not work then power cycling it could work. Follow these simple steps:

  • Power OFF your router and completely unplug it for every source.
  • Wait for a minute to 5 minutes and then allow it to dissipate any remaining charge.
  • Once done, re-attach all the cables then power it back on.
  • After power cycle is done, connect to your device to see if the DNS issue was resolved.

Reset DNS Setting

On Windows OS

  1. Open Control Panel by tapping on Windows “Control Panel” icon.
  2. Move in to “Network and Sharing Center”.
  3. Look for and click on “Change Adapter Settings”.
  4. Find your network connection and then right click on it.
  5. Choose “Properties” from drop down menu and then select “Internet Protocol Version 4 (TCP/IPv4).
  6. Tap on “Obtain DNS Server address automatically” and “Obtain an IP address automatically” for both DNS server and IP address settings.
  7. Lastly, close each and every window and reboot system to apply the effect.

On macOS

  1. Tap on “System Preference” from Homescreen.
  2. Now, select “Network” option from the list.
  3. Then select the active network which you are connected to currently.
  4. De-select any “Manually Configured DNS Servers” from DNS section.
  5. Close Settings app and see if this helps.

Use Alternate DNS Address

You can try changing your current DNS server to an alternate server. This will confirm if your current DNS is at fault or not. Also, it will resolve the problem where chrome.//net-internals is not working. Using the above method, launch “Network Adapter Settings” panel. Now, enter the address in both primary and secondary fields. For example – Google DNS Primary, DNS secondary

As for macOS devices, enter “Advanced” network window and move to the “DNS” tab. Here add the new DNS address for example OpenDNS Primary, OpenDNS secondary

Clear DNS Cache Using Command Prompt

Outdated and corrupted DNS cache is one of the reasons if you are seeing this issue. And if you are not able to fix it using the Chrome Net Internal Tool then the only option left with you is using the “Windows Command Prompt”.

  1. Tap “Windows” key from your keyboard.
  2. Now, enter “Command Prompt” or “cmd” in the search section.
  3. Right click on “Command Prompt” from “Best match” list.
  4. Choose “Run as Administrator” option.
  5. When “User Access Control” asks for permission, click “Yes” button.
  6. Once you are inside the CMD window, type in the commands followed by “Enter” key after each.
  7. “ipconfig /release”
  8. “ipconfig /flushdns”
  9. “ipconfig /renew”
  10. After each of these commands are executed without any issue, close the window.
  11. To apply all the changes made, reboot your device completely. See if the DNS error persists.


Web browsers are an essential part of our lives as they connect us to the world of the Internet. Google Chrome browser is one of the most used browsers on the planet. It is filled with features and functionality but occasionally you can face issues. One such problem faced by many recently is chrome.//net-internals DNS error and issues. In case you are facing the same then read the article above as we have mentioned everything you need to know about it including troubleshooting methods.

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